Legal
Privacy Policy
Molliora is built for families who expect their health information to be governed with the same discretion as their most sensitive financial affairs. This policy explains what we collect, why, and the controls you hold over your information.
Last updated · June 2026
Who we are
Molliora GmbH (HRB 100682), Kennedystrasse 25, 63477 Maintal, Germany, is the controller responsible for personal data processed through this service. Questions about this policy may be directed to contact@molliora.com.
Information we collect
We collect the information you provide when you apply for membership or correspond with us, including your name, contact details, and any details you choose to share about your family’s health coordination needs. For members, we process health-related information solely to deliver the coordination services you have engaged us to provide.
How we use information
Information is used to assess applications, deliver and improve our services, communicate with you, and meet our legal and regulatory obligations. We do not sell personal data, and we do not use health information for advertising.
Legal basis
Where the GDPR applies, we process personal data on the basis of your consent, the performance of our contract with you, our legitimate interests in operating the service, and compliance with legal obligations. Special-category health data is processed only with your explicit consent or where otherwise permitted by law.
Data retention
We retain personal data for as long as necessary to provide the service and to satisfy our legal obligations, after which it is deleted or anonymised.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to certain processing, and request that we restrict or port your data. To exercise these rights, contact contact@molliora.com. You also have the right to lodge a complaint with a supervisory authority.
Security
We apply organisational and technical measures appropriate to the sensitivity of the information we hold, including encryption in transit and at rest and strict access controls.
Contact
For any privacy enquiry, please write to contact@molliora.com or to the registered address above.